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Mind the digital gap: making e-solutions accessible to everyone  

In t he context of COVID19 crisis, the YFACTOR project “MIND THE DIGITAL GAP" highlights the commitment of regional and local actors in their effort to facilitate the digital transition and to ensure continuity of services across the EU regions.  On 11 and 12 June 2020 we hosted a two day event consisting of a webinar series and interactive workshops focused on the theme of inclusive access to education, culture, and civic participation engaging public administrators, citizens, practitioners, civil society groups and other stakeholders.

The recent push to digitalize has encouraged a lot of innovation in these fields but has also exposed the digital divide, even widening gaps in accessibility and knowledge of end-users. Hence, the YFACTOR Project focuses on bringing forward innovative and inclusive practices to ensure that no one is left behind in the digital transition.


11 June 2020: thematic webinars

10H30-12H00 Culture

Gytis Dovydaitis: Lecturer and creative at Vytautas Magnus University, Kaunas

Kieran McCarthy: Member of a Local Executive, Cork City Council

Marilyn Gaughan-Reddan: Head of Programme, Galway Capital of Culture 2020

William Fitzgerald: Artistic Director, Galway Film Fleadh

13H00-14H30 Education 

Isabella Calvagna: EU Project Coordinator and Translator for the Education Department, Turin City Council 

Satu Haapanen: City Councillor, Chair of the Education and Culture Board, City of Oulu 

Manel Trenchs Mola: Art History Teacher at Escola Pia Santa Anna, Mataró 

16H00-17H30 Civic Participation  

Ismael Peña López: Director General of Citizen Participation and Electoral Processes at the Government of Catalonia.

Cathy Clerbaux& Oumou Zé: Municipal Councillor & Coordinator for Citizens' Participation at Watermael-Boitsfort municipality

Taoufik Amzile: Co-founder of Objectif 100 and Chairman of LEAD Belgium

Citizen K: Founder of “Democracy 4.0" 


12 June 2020: thematic workshops

10H00-12H00 Culture​

Digitasing culture and bridging the digital divide: local strategies for inclusivity, accessibility and sustainability

13H00-15H00 Education ​

Challenges and solutions to boost an inclusive digital transition across Europe in the field of Education

15H30-17H30 Civic Participation

Challenges and digital solutions for democratic civic participation, engagement and solidarity in times of crisis


As the final product of our series of thematic webinars and workshops, we would like to share the handbook, which compiles the best practices and recommendations for the Local and Regional Authorities and the EU. The handbook consolidates knowledge obtained through research, stakeholder contributions and the valuable discussions that made the YFactor event a real success.

Click here to download​ the handbook


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