Opinion Factsheet  

Nouvel agenda du consommateur Renforcer la résilience des consommateurs pour une reprise durable

Opinion Number: CDR 407/2021
Rapporteur: BERTRAND Alexia
Commission: NAT
Status: Adopted
Date: 14/10/2021
Look into the role that local and regional authorities can play in the field of consumer protection.

- stresses the need to develop consumer protection and the associated implementation tools in order to take full account of the major challenges facing the European economy, such as the COVID-19 crisis, the green transition, digital transformation, globalisation and the emerging specific needs of certain vulnerable consumers;

- stresses that EU consumers play an essential role in the green transition and therefore they need to be informed and empowered so that they can make informed choices based on comparable, transparent and clear information in accordance with the European Commission's environmental footprint methodology, including information on the durability, reparability and social and environmental footprints of products; this information needs to be based on solid data and consumer research. In the process of information spreading the involvement of local and regional authorities is recommended;

- calls for the European Commission, the Member States and local and regional authorities to direct financial incentives from the EU recovery plan towards guaranteeing long-term economic, social and environmental progress while reducing resource use, avoiding and removing hazardous substances and improving circularity of materials and systems;

- stresses the importance of developing consumers' financial literacy, including in the area of new digital technologies, by supporting projects in this field at local and regional level;



EURadio interview

Topic for the interview: How does the EU protect consumers and what are the challenges around them in order to revive a sustainable economy?

03 Jun

European Consumer Summit

The rapporteur's expert Mr Emmanuel Pieters and the NAT secretariat attended the European Consumer Summit on 15 March to fix priority for upcoming annual cycle in the field of consumer policy.

15 Mar

Meeting with Eurocommerce

Rapporteur Ms Bertrand and her expert Mr Pieters met with Eurocommerce to hear their views on the New consumer agenda.

26 Feb

Meeting with the EESC

The rapporteur Ms Bertrand with expert met the EESC rapporteur, Mr Hernández Bataller Bernardo to exchange their views on the consumer policy and the New consumer agenda.

23 Feb

Meeting with BEUC

Rapporteur Ms Bertrand and her expert met the Director of the European consumer organisation (BEUC), Ms Monique Goyens.

16 Feb