ASSISTANT M/F (AST1-AST7) Digital Communication and IT strategy Unit  

Detail of the vacancy notice

Reference: COR/AST1-AST7/17/21
Directorate: Directorate D, Communication
Function Group: AST
Management: No
Deadline:11/06/2021 12:00
Job Title: Assistant
Unit/Service: Unit D.3 - Digital Communication and IT strategy
Grade: AST1-AST7
Location: Brussels


Your job and responsibilities

Webmaster (internet & intranet) and email outreach manager in the European Committee of the Regions (CoR)

  • You are an experienced webmaster who wants to play a key role within a dynamic, ambitious and creative team;
  • Thanks to your excellent communication skills, you will receive and handle daily requests to updates our website and intranet. You will handle them smoothly, in a timely manner and provide clear feedback to all stakeholders. Where relevant, you will provide further guidelines and recommendations on how to best write and display information on the web and the intranet;
  • Interacting with both our "clients" and all team members in D.3, you will share your passion for the web and internal communication. You will progressively contribute to building a strong internal expertise in web writing and web design and shape the future versions of the CoR's intranet and internet;
  • You will also work in close relationship with our web developers to improve the management of our website, simplify processes and improve quality;
  • You will own email outreach campaign execution, email conversion and template improvements with a view to reach to the one million locally and regionally elected politicians across Europe;
  • You will be closely involved and/or possibly lead projects related to our website and intranet, from the revamp of certain sections or pages, to the launch of new features and projects (blog, videos, web streaming, communication campaigns);
  • You will enrich our team with your experience, ideas, pro-activity, attention to details and positive attitude.

Brief description of main responsibilities:

You will assume responsibility in particular for the following tasks:

  • Edit and update the CoR website
    • Receive, edit and process requests for publication on a daily basis using Microsoft SharePoint. This includes publication and editing in 24 languages, edition web page content, publication of documents, etc.;
    • Rationalize web content and update obsolete content;
    • Manage our homepage content planning (Members carousel, banners, President's corner, etc.);
    • Follow up closely on the update and development of pages related to the CoR political priorities;
    • Manage the page related to the CoR Plenary session: dedicated pages for each plenary and pages dedicated to the web streaming of the debates;
    • Advise our clients across the CoR on best-practice for writing for the web.
  • Edit and update the CoR intranet (MyCoR)
    • Similar tasks as listed above for our website;
    • Liaising in particular with Directorate E (HR, staff matters, etc.) and the Secretary-General's private office, but also colleagues across the CoR on internal communication matters.

  • Conducting large-scale email outreach
    • Managing email communication in close cooperation with other digital teams of the unit;
    • Devise strategies for enlarging, maintaining and further tailoring our contact database;
  • Image and video editing
    • Research pictures and visuals for both the intranet and the website;
    • Edit pictures or videos;
    • Provide recommendations and guidelines on how to improve the use of image and videos on both the internet and extranet.
  • Provide recommendations on web and intranet projects
    • Provide clear, detailed descriptions of website specifications, such as product features, activities and software;
    • Provide guidelines on how to improve the SEO of our website and implement them;
    • Provide recommendation on website navigation and UX experience;
    • Help to define and implement our website's architecture in collaboration with other services;
    • Contribute to creative and innovative projects to further develop our website and intranet.
  • Produce and/or edit and enhance content
    • Identify communication opportunities, write news or (blog) posts based on existing resources or edit content;
    • Determine best ways to present information and make recommendations for improvements whenever possible;
    • Create storylines for infographics and videos in collaboration with other colleagues.
  • Quality control, Monitoring & measuring
    • Contribute to quality control of our website and intranet content;
    • Prepare web statistics for various teams (campaign managers, policy officers, social media team) using Google and similar analytics tools;
    • Update technical documentation on website management.

Are you the talent we are looking for?

  • You have a sound technical experience as webmaster or similar experience;
  • You stay at the forefront of new trends in this area;
  • You have experience in working with content management systems, preferably SharePoint;
  • Having experience with outreach platforms or mass mailing systems is a plus (we use MS Dynamics but knowledge of other platforms is equally valuable);
  • You possess a sound grasp of communication;
  • You are motivated, have sense of responsibility and work well under pressure;
  • You have a mind-set for availability and flexibility (particularly in terms of working hours);
  • You have excellent organisational skills, you respect of deadlines, you are able to set priorities and possess political awareness;
  • You have a thorough knowledge of one official EU language and a satisfactory knowledge of a second language of the European Union. For functional reasons, a good knowledge of English or French is required. Knowledge of other official EU languages would be an asset.

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