CDR-AST3-AST7-32-19 Services to Members and eCoR Unit  

Detail of the vacancy notice

Reference: CDR/AST3-AST7/32/19
Directorate: Directorate A, Members and Plenaries
Function Group: AST
Management: No
Deadline:17/07/2019 12:00
Job Title: ASSISTANT (M/F)
Unit/Service: Services to Members and eCoR Unit
Grade: AST3-AST7
Location: Brussels

Duties:

Designing and developing the KIKLOS political communication platform:

  • Carrying out business analysis and conducting research;
  • Reviewing product specifications and requirements with stakeholders;
  • Providing source data and defining product communication objectives;
  • Monitoring the scope of the platform and its delivery on the roadmap;
  • Translating product strategy and new features (concept) into detailed requirements (design) and prototypes available for testing;
  • Drafting documentation and following development and implementation;
  • Scoping and prioritising activities based on business and user impact;
  • Applying project management principles;
  • Organising meetings with users and stakeholders.

Designing, managing and developing the myCoR intranet:

  • Carrying out qualitative and quantitative research (using metrics software and other techniques such as Personas) and reporting on performance;
  • Proposing new actions, new user scenarios/features and designing solutions to improve Key Performance Indicators (KPIs) and other metrics;
  • Designing new wireframes (prototypes) to make decisions regarding user interaction, navigation schemes and user experience flows;
  • Developing the User Experience/User Interface Strategy: using the main insights from adoption, usage and conversion of myCoR to propose new versions and improvements;
  • Information architecture and content cataloguing;
  • Front desk and end user support;
  • Web content editing.

Qualifications and skills required:

  • Thorough knowledge of an official language of the European Union and satisfactory knowledge of another official language of the European Union. For functional reasons, a very good knowledge of French or English is required. Knowledge of other EU languages would be an advantage;
  • Relevant professional experience in the area of product/services design and communication;
  • Good knowledge of content management systems (CMS);
  • Good knowledge of MS Office and Adobe Illustrator would be an asset;
  • Ability to understand cross-functional business needs and translate them into tangible online solutions;
  • Reporting and presentation skills;
  • Knowledge of IT applications of the European institutions would be an asset (AGORA);
  • Familiarity with PM2 would be considered an asset;
  • Team player;
  • Oral and written communication skills;
  • Ability to work well under pressure and to meet deadlines;
  • Good interpersonal skills and openness;
  • Integrity and discretion.
Related Information