Detail of the vacancy notice
Reference:
COR/AST1-AST7/17/21
Directorate:
Directorate D, Communication
Function Group:
AST
Management:
No
Deadline:
11/06/2021 12:00
Job Title:
Assistant
Unit/Service:
Unit D.3 - Digital Communication and IT strategy
Grade:
AST1-AST7
Location:
Brussels
Your job and responsibilities
Webmaster (internet & intranet) and email outreach
manager in the
European Committee of the Regions (CoR)
-
You are an experienced webmaster who wants to play a
key role within a dynamic, ambitious and creative team;
-
Thanks to your excellent communication skills, you will
receive and handle daily requests to updates our website and
intranet. You will handle them smoothly, in a timely
manner and provide clear feedback to all stakeholders.
Where relevant, you will provide further guidelines and
recommendations on how to best write and display
information on the web and the intranet;
- Interacting with both our "clients" and all team members
in D.3, you will share your passion for the web and
internal communication. You will progressively contribute
to building a strong internal expertise in web writing and
web design and shape the future versions of the CoR's
intranet and internet;
- You will also work in close relationship with our web
developers to improve the management of our website,
simplify processes and improve quality;
-
You will own email outreach campaign execution, email
conversion and template improvements with a view to
reach to the one million locally and regionally elected
politicians across Europe;
-
You will be closely involved and/or possibly lead
projects related to our website and intranet, from the
revamp of certain sections or pages, to the launch of
new features and projects (blog, videos, web streaming,
communication campaigns);
-
You will enrich our team with your experience, ideas,
pro-activity, attention to details and positive
attitude.
Brief description of main responsibilities:
You will assume responsibility in particular for the
following tasks:
-
Edit and update the CoR website
-
Receive, edit and process requests for publication
on a daily basis using Microsoft SharePoint. This
includes publication and editing in 24 languages,
edition web page content, publication of documents,
etc.;
-
Rationalize web content and update obsolete
content;
-
Manage our homepage content planning (Members
carousel, banners, President's corner, etc.);
-
Follow up closely on the update and development of
pages related to the CoR political priorities;
-
Manage the page related to the CoR Plenary session:
dedicated pages for each plenary and pages
dedicated to the web streaming of the debates;
-
Advise our clients across the CoR on best-practice
for writing for the web.
-
Edit and update the CoR intranet (MyCoR)
-
Similar tasks as listed above for our website;
-
Liaising in particular with Directorate E (HR,
staff matters, etc.) and the Secretary-General's
private office, but also colleagues across the CoR
on internal communication matters.
-
Conducting large-scale email outreach
-
Managing email communication in close cooperation
with other digital teams of the unit;
-
Devise strategies for enlarging, maintaining and
further tailoring our contact database;
-
Image and video editing
-
Research pictures and visuals for both the intranet
and the website;
-
Edit pictures or videos;
-
Provide recommendations and guidelines on how to
improve the use of image and videos on both the
internet and extranet.
-
Provide recommendations on web and intranet
projects
-
Provide clear, detailed descriptions of website
specifications, such as product features,
activities and software;
-
Provide guidelines on how to improve the SEO of our
website and implement them;
-
Provide recommendation on website navigation and UX
experience;
-
Help to define and implement our website's
architecture in collaboration with other services;
-
Contribute to creative and innovative projects to
further develop our website and intranet.
-
Produce and/or edit and enhance content
-
Identify communication opportunities, write news or
(blog) posts based on existing resources or edit
content;
-
Determine best ways to present information and make
recommendations for improvements whenever possible;
-
Create storylines for infographics and videos in
collaboration with other colleagues.
-
Quality control, Monitoring & measuring
-
Contribute to quality control of our website and
intranet content;
-
Prepare web statistics for various teams (campaign
managers, policy officers, social media team) using
Google and similar analytics tools;
-
Update technical documentation on website
management.
Are you the talent we are looking for?
- You have a sound technical experience as webmaster or
similar experience;
- You stay at the forefront of new trends in this area;
- You have experience in working with content management
systems, preferably SharePoint;
- Having experience with outreach platforms or mass mailing
systems is a plus (we use MS Dynamics but knowledge of
other platforms is equally valuable);
- You possess a sound grasp of communication;
- You are motivated, have sense of responsibility and work
well under pressure;
- You have a mind-set for availability and flexibility
(particularly in terms of working hours);
- You have excellent organisational skills, you respect of
deadlines, you are able to set priorities and possess
political awareness;
- You have a thorough knowledge of one official EU language
and a satisfactory knowledge of a second language of the
European Union. For functional reasons, a good knowledge of
English or French is required. Knowledge of other official
EU languages would be an asset.