Frequently Asked Questions(FAQ) 

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  • What is Europcom?

    EuroPCom, the European Public Communication Conference, is the annual conference and networking event for communication experts from local, regional, national and European authorities, as well as private communication agencies, NGOs and academia.​

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  • Can you tell us more about the program?

    Following on from the mini-EuroPCom in June, the December 2020 edition of EuroPCom will feature high-level speakers from the world of public communications, workshops, participatory Ideas Labs and a training session for journalists, plus a virtual EuroPCom Market place for participants to network and engage with exhibitors. For more details, check the programme and contributors ​sections.

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  • Why should I take part in EuroPCom 2020?

    ​You should take part in EuroPCom 2020 to hear about the latest trends in public communication, the new ideas and initiatives that are happening, and to meet with other public sector communications experts and organisations in EuroPCom Market Place.

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  • What are some key topics you will include in the program?

    ​The key themes that will run through EuroPCom 2020 are Citizens, Green and Digital. There will also be a focus on two new initiatives that will have a major impact on public communication in Europe in the coming year, namely the Conference on the Future of Europe and the European Green Deal.

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  • How can I register for EuroPCom 2020?

    ​EuroPCom 2020 will be completely online, so to join the event please register at the EuroPCom registration website. During the event, links to the sessions you have chosen to attend will be available through your profile on the registration website.

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  • Is it free to attend or do I need to buy a ticket?

    ​Participation is free of charge in EuroPCom 2020 – although you need to register at the EuroPCom registration website.

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  • Which organisations are present?

    ​The event is being organised by the European Committee of the Regions in partnership with the Council of the European Union, the European Parliament, the European Commission and the European Economic and Social Committee, the European Investment Bank and the Organisation for Economic Co-operation and Development. The speakers and exhibitors come from a range of different organisations, including large multinationals such as Facebook, down to a local project which uses street art to get messages across to citizens in their community.

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  • How do I join sessions during the event?

    ​To join the event, you must have already registered through the EuroPCom registration website. During the event, please log back into your profile in the EuroPCom registration website, and all of the links to the sessions you have chosen to attend will be available through your profile.

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  • Will sessions be broadcast or recorded?

    ​Registered participants will be able to view the sessions and engage with speakers via the Zoom platform. The plenary sessions of EuroPCom 2020 will also be web-streamed through this website, however there will be no opportunities for viewers of the web-streaming to engage with the speakers. The sessions will also be recorded, and the videos will be uploaded to this website soon after the end of the event.

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  • What is the EuroPCom Market Place?

    ​The EuroPCom Market Place is where registered participants can go to meet old friends and new, and to visit the virtual stalls of the diverse range of exhibitors. Participants will be able to chat with exhibitors by text or in one-to-one video calls, and attend live presentations by exhibitors. The Market Place will be open on Day 1 from lunchtime until 18:00, and on Day 2 from 09:00 to 17:00.

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  • How do I get access to the market place?

    ​To access the EuroPCom Market Place you must already have registered through the EuroPCom registration website, and have chosen to attend the Market Place during the registration process. (If you forgot to choose this, you can amend your registration up to 24 hours before the event starts.) You will receive an email from the provider of the Market Place platform with personalised login details for you to access the Market Place before and during the event. Please check you spam box in case the email landed there! And if you have any problems getting access, please contact the event support team at europcom@euconf.eu.

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  • Will there be social media activities linked to the event?

    ​EuroPCom 2020 will be accompanied by two Facebook events – the EuroPCom Morning Show at the start of the first day, and the Social Media After-Party after the closing session. Besides that, make sure to follow our social media accounts and the #EuroPCom hashtag on Twitter, Facebook, Instagram and LinkedIn to stay up to date with everything before, during and after EuroPCom. 

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  • How can I join the conversation on social media?

    Help us spread the word! You will find social media visuals tailored to all channels in our social media toolkit. Simply download the pictures and share them on your favourite social media channels. Don't forget to add the hashtag #EuroPCom and the shortlink to the EuroPCom website cor.europa.eu/europcom.go to your posts. Thank you for sharing!

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  • What platform is used for this digital event?

    ​EuroPCom 2020 will use the Zoom platform, so for the best viewing and interactive experience, we recommend that you download and install Zoom on your computer before the event begins. You can also connect to Zoom via a web browser, although some features might be limited.

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  • Do I need to download any applications?

    ​As this event will use the Zoom platform, we recommend that you download and install Zoom on your computer before the event begins. However, you can connect to Zoom via a web browser, which does not require any downloads, although some features might be limited.  

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  • In case of technical difficulties who I can contact?

    ​If you have any questions regarding the event or need some technical assistance, please contact the event support team at europcom@euconf.eu.